Terms & Conditions
1. General Information
This website is operated by SNKR Hub.
Throughout the site, the terms “we”, “us” and “our” refer to SNKR Hub.
By accessing our website and/or purchasing from us, you agree to be bound by these Terms and Conditions.
2. Products & Services
We offer sneaker care products and accessories, including cleaning kits and storage solutions.
We make every effort to display products as accurately as possible. However, we do not guarantee that product descriptions, images, or colors are 100% accurate.
All products are intended for general consumer use.
3. Orders & Acceptance
We reserve the right to refuse or cancel any order at any time for reasons including:
- suspected fraud
- incorrect pricing
- product unavailability
Once your order is placed, you will receive a confirmation email. This does not guarantee acceptance of the order.
4. Pricing & Payment
All prices are displayed in the relevant currency (e.g. GBP for UK customers).
Payments are securely processed via third-party providers such as Stripe and PayPal.
We do not store or have access to your full payment details.
5. Shipping & Delivery
We offer tracked shipping.
Estimated delivery times are provided for guidance only and may vary depending on location and external factors.
We are not responsible for delays caused by couriers or customs.
6. Returns & Refunds
We offer a 30-day return policy from the date of delivery.
To be eligible for a return:
- the item must be unused
- in original packaging
Refunds will be processed once the returned item is received and inspected.
Shipping costs are non-refundable unless the item is defective or incorrect.
7. Intellectual Property
All content on this website (including logos, images, text, and branding) is the property of SNKR Hub.
Unauthorized use, reproduction, or distribution is strictly prohibited.
8. Limitation of Liability
We are not liable for any damages arising from:
- misuse of products
- indirect or incidental damages
- delays or service interruptions
All products are used at the customer’s own risk.
9. Accuracy of Information
We are not responsible if information on this site is not accurate, complete, or current.
Content is provided for general information only.
10. Third-Party Services
We may use third-party services (e.g. payment providers, shipping partners).
We are not responsible for their policies or actions.
11. Privacy
Your personal information is handled in accordance with our Privacy Policy.
We comply with applicable data protection regulations.
12. Prohibited Uses
You are prohibited from using the site:
- for unlawful purposes
- to violate intellectual property rights
- to transmit malicious code
We reserve the right to terminate access for violations.
13. Modifications
We reserve the right to update or modify these Terms at any time.
Changes will take effect immediately upon posting.
14. Governing Law
These Terms are governed by applicable laws depending on the customer’s location.
15. Contact Information
For any questions, please contact us: