Orders & Shipping
While most orders arrive within the estimated timeframe, delays can occasionally happen due to couriers or high demand periods.
Yes. Once your order is shipped, you will receive a tracking link via email.
We deliver within 2 to 5 business days across the UK and Europe.
All orders are shipped with tracking.
We occasionally offer free shipping promotions depending on your order value or location.
Shipping costs are calculated at checkout.
We work with trusted delivery partners such as:
- Royal Mail
- Evri
- DPD
Returns & Refunds
We offer a 30-day return policy from the date of delivery.
Returned items must be unused and in original packaging.
Simply contact us at:
Refunds are processed after we receive and inspect the returned item. Generaly under 15 days.
Product & Usage
Our products are safe to use on:
- Mesh
- Suede
- Leather
- Fabric
No. Our formula is designed to be gentle yet effective, when used as directed.
We recommend cleaning your sneakers regularly depending on usage, typically every 2–4 weeks.